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Software originally designed to fight crime is now being used to battle health club attrition. Dr Paul Bedford reports
HCM issue 1 2017
A growing consumer appetite for fitness and a hive of investment activity within the health
club sector could see the value of the UK fitness sector increase by £1.1bn in 2016.
news •
18 Oct 2016
Alister Rollins is the founder and CEO of MoveGB, a
free online platform that enables fitness operators to
offer their services.
product innovation •
29 Sep 2016
Different types of interaction with members affect retention in different ways
HCM issue 7 2016
When it comes to after-sales service many equipment manufacturers, including Precor, talk about response times, first-time fix rates and the
quality of their service engineers.
product innovation •
23 Feb 2016
Is it worth encouraging your members to visit their health club more frequently? Dr Melvyn Hillsdon does the sums based on the latest data and findings from the TRP 10,000 survey
HCM Handbook 2016
Is it worth trying to get your members to visit more frequently? Dr Melvyn Hillsdon considers the likely impact on retention rates based on the TRP 10,000 survey
HCM issue 11 2015
An in-depth study of health club retention in North America identifies the factors that spell the difference between winning and losing
HCM issue 9 2015
There’s more to data than just gathering information – an operator also
needs to be able to access and analyse its findings
HCM issue 6 2015
Does personal activity tracking impact on retention of gym membership? Dr Melvyn Hillsdon presents his latest research findings
HCM issue 5 2015
Dr Paul Bedford outlines the key findings of his qualitative and quantitative retention reports
HCM Handbook 2015
What do your members experience in your club, and how does this impact retention? Dr Melvyn Hillsdon reports
HCM Handbook 2015
Lifestyle Personal Training (LSF-PT) is bidding to bridge the gap between the
fitness and medical industries by insisting that its team of over 400 PTs are all
trained to a minimum of Level 4 REPS by January 2015.
news •
05 Nov 2014
Health and fitness tuition provider Focus Training is making a renewed push to
expand its presence in the corporate market through the launch of a new Staff
Academy.
news •
25 Sep 2014
What forms of communication do your members value? In the second part of his TRP 10,000 series, Dr Melvyn Hillsdon looks at the art of communication
HCM issue 5 2014
Group exercisers versus gym-only exercisers. Who does what, and does this predict retention levels? Dr Melvyn Hillsdon reports
HCM issue 4 2014
With today's activity tracking devices, reward schemes can acknowledge actual activity, not just attendance
HCM issue 4 2014
Think retention was bad before? It's now worse than ever,
according to new research from Dr Paul Bedford
HCM Handbook 2014
Mintel's latest research highlights opportunities to further
extend the sector's reach. Michael Oliver reports
HCM Handbook 2014
Michael Oliver outlines the findings of Mintel's 2013 health, fitness and leisure reports, and offers his views on future opportunities
HCM issue 1 2014
Group exercise participants are loyal, attend regularly and are less price sensitive. Are clubs doing enough to harness group exercise?
HCM issue 10 2013
Member retention rates continue to drop across the fitness sector, according to a new national report by Dr Paul Bedford
HCM issue 9 2013
In the second of his three-part series on retention and the member journey, Guy Griffiths looks at the ongoing health club member
HCM issue 6 2013
Abigail Harris takes a look at the latest software designed to help members feel a sense of belonging to their gym 'community'
HCM issue 4 2013
Virtual classes are coming of age, bringing a new lease of life to group exercise studios. We report on this growing trend
HCM issue 4 2013
The health club sector should anticipate a profitable autumn according to the latest Monthly Trends Survey from the International, Health, Racquet and Sportsclub Association (IHRSA).
news •
04 Nov 2009
Health club chain Esporta has launched a membership package designed for people who have been made redundant.
news •
28 Apr 2009
The Devon and Exeter Squash and Racketball Club has undergone a £10,000 refurbishment project which has seen it become the first club in the country to reconvert its gym into squash courts following an increase in the demand for court facilities.
news •
07 Jan 2009
Retention levels in UK health clubs have increased by 0.4 per cent during the 12 months to March 2006, yet with total operating costs on the rise, profit margins have fallen by 4.1 per cent.
news •
11 May 2006
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There is speculation that Basic Fit will sell the five Spanish Holmes Place clubs it ...
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While British adults are the most active they’ve been in a decade, health inequalities remain ...
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Kerzner International has signed deals to operate two new Siro recovery hotels in Mexico and ...
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Nuffield Health’s fourth annual survey, the Healthier Nation Index, has found people moved slightly more ...
Latest News
Short-term incentives to exercise, such as using daily reminders, rewards or games, can lead to ...
Latest News
With the launch of its 49th John Reed, RSG Group is looking for more opportunities ...
HCM promotional features
Sponsored
The New Keiser M3i Studio Bike brings ride
data to life to engage and delight members
HCM promotional features
Sponsored
Epassi, a provider of workplace wellness benefits, is creating a fitter
and more productive workforce, one membership at a time
HCM promotional features
Sponsored
Operators, prepare to revolutionise the way members connect with personal
trainers in your club, with the ground-breaking Brawn platform.
HCM promotional features
Sponsored
University of Sheffield Sport has opened the doors of its flagship
Goodwin Sports Centre following a major refurbishment
HCM promotional features
Sponsored
The partnership between PureGym and Belfast-based
supplier BLK BOX is transforming the gym floor
HCM magazine
Fuel the debate about issues across the industry and share your ideas and experiences. We’d love to hear from you.
[email protected]
HCM magazine
Now mental health is the number one reason for people to join a
health club, do fitness professionals need a grounding in counselling
to offer a more holistic service? Kath Hudson asks the experts
HCM magazine
As more people join clubs to support their mental
health, fitness professionals need to be empowered to
take a holistic approach. Kath Hudson shares useful
tools discussed at the ACE summit on mental health
HCM magazine
As health club operators move to incorporate recovery into their
offerings to meet growing consumer demand, Steph Eaves takes a
look at what cryotherapy and ice bathing can add to the equation
HCM magazine
McFit, the original budget gym is undergoing
a transformation with a new look and
estate-wide overhaul, as Liz Terry reports
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Featured supplier news
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challenge in balancing net zero goals, funding and increased costs.
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Experience the pinnacle of fitness and luxury at the premier industry event, Sibec EMEA, set
against the breathtaking backdrop of the Fairmont Monte Carlo this Autumn.
Company profiles
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Company profiles
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